IBM, the world’s largest software company, is facing mounting pressure to address social engineering, after a high-profile hack exposed internal email messages that revealed how the company’s top executives worked with corporate social responsibility departments to manipulate employees.
The company has been forced to make some changes to the way it processes and delivers its employees’ data, including a new social engineering framework and policies to prevent social engineering.
But its top executive, Bill McDermott, said that IBM is not doing enough to address the problem.
He made the comments in a speech to a business audience on Tuesday.
“Social engineering is fraud.
It’s a fraud,” McDermott said.
“And we need to make it harder for it to happen.”
He said that while he does not condone the hacking, he believes IBM needs to take steps to stop the fraud.
McDermott is the first high-ranking executive to publicly call social engineering fraud, and he made his remarks at a business event to introduce a new IBM business platform that allows employees to share emails and other information with other IBM employees.
McIntosh is the company that employs more than 300,000 employees worldwide.
The social engineering attack was revealed by the hacker collective Anonymous on Thursday, after which it leaked a large trove of internal emails that exposed the workings of a social engineering department that led IBM to investigate the breach and determine the hackers’ source.IBM is one of the world´s biggest technology companies, and its products have helped millions of people around the world become digitally connected.
The company has faced criticism from governments and social justice advocates, who have blamed the company for lax workplace practices and poor corporate social conscience.IBR/IBM said it would publish a more comprehensive plan for addressing social engineering and cybercrime in the coming months.